RRelay
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Voucher commerce, perfected

Turn vouchers into your highest-converting revenue channel.

Relay gives independent brands a single console to launch wallet-ready offers, take payments, and reconcile automatically—no custom builds, no spreadsheets.

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58 minAvg. time to launchStripe Connect to first live voucher
+32%Conversion liftVs. legacy gift card flows
99.995%Voucher uptimeBacked by regional redundancy
Operations manager reviewing voucher analytics dashboard
Preview your hosted storefront, wallet pass theme, and analytics surface before launch.
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PCI SAQ A compliant logo
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Product

All the tooling to sell, fulfill, and reconcile wallet vouchers.

Wallet storefront, no dev queue

Publish Apple & Google Wallet passes, email delivery, and PDF backups from a single theme. Launch updates in minutes, not sprints.

Payouts that reconcile themselves

Stripe Connect settles nightly while Relay posts VAT, liability, and revenue entries so finance stays in lockstep.

Redemption built for the front line

Offline-safe scanning, fraud scoring, and device governance keep every handoff fast—and every manager calm.

Reporting your CFO will trust

Breakage, liability roll-forwards, VAT splits, and ledger-ready exports arrive on schedule with full audit trails.

Live health dashboard

Track sales, redemptions, campaigns, and pass installs in real time. Trigger nudges before balances go dark.

Humans on call when it matters

Slack with dedicated success managers, get quarterly optimization reviews, and hear back on production issues within 24 hours.

Outcomes

Measure real revenue lift — not vanity metrics.

“We went from idea to launch in a weekend. Guests love the wallet passes, managers trust the scanner, and finance reconciles in minutes instead of hours.”
Janelle OrtizRevenue Director • Horizons Hospitality
“We were live in under an hour. The wallet-native flow feels bespoke while automation handles every payout, ledger entry, and lifecycle nudge.”
Marcus BellCOO • Flourish Restaurant Group
How it works

Go live in under an hour with guided automation.

  1. 01Kick-off

    Connect payouts and drop in your brand kit

    Link Stripe Connect once, upload logos and colors, and Relay generates storefront, email, and pass themes that feel bespoke.

    Team finalizing brand assets together
  2. 02Orchestrate

    Publish offers in minutes

    Launch stored value, experiences, memberships, or bundles. Configure add-ons, redemption fences, and channel pricing without touching code.

    Merchant customizing voucher products on a laptop
  3. 03Scale

    Redeem and reconcile on autopilot

    Offline-safe scanning, fraud controls, and instant balance updates keep teams confident while payouts, VAT, and liability roll-ups sync to finance.

    Team reviewing real-time voucher analytics
Command Center

Run every channel from a single command center.

Storefronts, wallet passes, email delivery, redemption, payouts, and reporting all live in one dashboard. No duct tape, no spreadsheets—just finance-grade automation.

01

Unified issuance

Wallet, email, and PDF templates keep every touchpoint on-brand.

02

Live redemption telemetry

Offline queueing, fraud scores, and device governance keep teams confident.

03

Finance automation

Liability, breakage, and VAT roll-ups post nightly to your ledger.

Operators reviewing voucher performance dashboard

Relay Console

Every voucher touchpoint orchestrated in one clear surface.

Pricing

Scale from first voucher to multi-location franchise.

Starter

Launch wallet-ready vouchers at one location with automation baked in.

Free
  • 3 live voucher SKUs
  • Wallet + email fulfilment
  • Finance exports (CSV)
  • Guided onboarding + chat support
Most popular

Growth

Run multi-location programs with governance, lifecycle automation, and finance integrations.

1.5% / redemption
  • Unlimited SKUs & channels
  • Advanced redemption controls
  • Ledger, VAT, and ERP integrations
  • Dedicated success manager & quarterly reviews

Enterprise

Meet compliance, data, and rollout requirements with white-glove support tailored to your brand.

Custom pricing
  • SAML SSO + SCIM provisioning
  • Custom reporting & data lake syncs
  • White-glove onboarding & migration
  • 24/7 premium support with SLA
Resources

Resources that keep momentum.

01

Wallet-native gift playbook

Playbooks for wallet-native gifting flows that drive 32% more redemptions.

Download the playbook
02

Finance automation checklist

Reconciliation and VAT workflows finance leaders rely on every month.

Get the checklist
03

POS integration guides

Implementation patterns for Toast, Lightspeed, Shopify POS, and more.

View integration docs
FAQ

Answers before you hit go.

How quickly can we launch?+

Most teams connect payouts, configure two voucher SKUs, and publish within the first hour. Interactive checklists guide every step.

Does Relay support both stored value and experiences?+

Yes. Mix stored value, experiences, memberships, and bundles. Each SKU controls pricing, inventory, tax treatment, and redemption rules.

Is Relay secure and PCI compliant?+

Relay keeps payment data out of your environment (SAQ-A scope), encrypts every voucher payload, and supports SSO, RBAC, hardware keys, and audit logs.

Can we embed the storefront in our site?+

Absolutely. Use the hosted storefront, embed the widget in any CMS, or trigger issuance via API—inventory and reporting stay synced.

What ongoing success support is included?+

Every account gets a dedicated success manager, quarterly optimization plans, campaign support, and 24-hour SLAs on production issues.

Ready to deliver wallet-ready vouchers guests remember?

Bring your brand, payouts, and redemption flows. Relay handles the storefront, wallet passes, automation, and reporting so your team can stay focused on guests.

Start issuing vouchersTalk to sales