Fast start

Launch your Relay workspace in four clear steps.

Follow the guided wizard to connect payouts, configure products, tailor branding, and publish your first wallet-native voucher catalogue. Each step includes checklists, concierge help, and the ability to pause and resume.

Step 1

Connect payouts

Securely link Stripe so Relay can accept payments, settle funds, and keep you in SAQ-A scope. Most teams finish this step in under 10 minutes.

Begin payouts setup
Step 2

Configure products

Build stored-value gift cards, curated experiences, and memberships with pricing, inventory caps, and fulfilment assets.

Build first product
Step 3

Shape your storefront

Brand your experience, choose featured voucher products, and preview the hosted storefront as well as the embed widget.

Customize branding
Step 4

Publish and train

Launch your storefront, invite staff, and run a redemption rehearsal so front-of-house teams feel confident from day one.

Review go-live checklist

What to gather

Before you start

  • Stripe account with payouts enabled
  • Primary brand logo (SVG or high-res PNG)
  • Support email or phone number for guests

Optional but helpful

  • Existing voucher SKUs or price points
  • List of locations or redemption partners
  • Finance contact for liability reporting

Need help from a real person?

Our onboarding specialists respond quickly with guidance, sample configurations, and best practices from leading hospitality and retail teams.