Stored-value gift cards
Offer flexible balances usable across locations. Configure minimum / maximum load amounts, expiry policies, and wallet pass artwork.
Catalog guide
Configure vouchers, experiences, and memberships with confidence.
Use this guide as you build out the Relay catalog. We’ll walk through the product types available, the settings that shape fulfilment and redemption, and the finance controls that keep every voucher compliant.
Product types at a glance
Experience bundles
Curate prix-fixe menus, spa days, or seasonal packages. Control seat inventory, blackout dates, and upsell add-ons during purchase.
Memberships & passes
Sell recurring access to classes or amenities. Define redemption frequency limits, renewal cadence, and automated renewal reminders.
Fixed-value vouchers
Promote ready-to-gift denominations with personalised messaging. Pair vouchers with suggested experiences to increase average order value.
Configuration checklist
Gather these details before launching the product builder to speed through setup and reduce iteration later.
- Name and merchandising copy for storefront and wallet passes
- Price points, currencies, and promotion codes
- Fulfilment assets—certificate email, printable PDF, and wallet design
- Redemption rules: online/offline channels, location restrictions, manager overrides
- Finance settings: GL codes, tax handling, breakage targets, and settlement cadence
Schedule a catalog working session
Partner with Relay solutions engineers to map your existing SKUs, promo calendar, and reporting needs.
Book a sessionRequest the product worksheet
Email our team and we will share the latest spreadsheet template to capture pricing and redemption rules.
Email the team